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Related Questions

Why do I get an error trying to register (unlock) my software?
Why do I get the message: "Your application has already been registered on another computer."?

• Why do I get an error trying to register (unlock) my software?
  
  If you are unable to register (unlock) your software, please locate the error message below and follow the corresponding solution.
  
  1) "Your Registration ID is invalid, please try again."
  
  Try pasting the code into the text box to avoid typing errors. When you copy and paste the Registration ID, please make sure that there are no spaces before or after the Registration ID.

  2) "Registration ID not available online." or "Online activation failed [can't resolve hostname to IP address] - try again later"
  
  It's possible that your computer is behind a firewall or it may be using a proxy server. Either of these could prevent your computer from accessing our server. You will need an offline Activation Code to register.  With an  Activation Code you can unlock the software without an internet connection.  Use the following link to obtain an Activation Code: http://www.lgsoftwareinnovations.com/register.asp
  
  3) "Wrong Activation Code."
  
  Try pasting the code into the text box to avoid typing errors. When you copy and paste the Activation Code, please make sure that there are no spaces before or after the code.

• Why do I get the message: "Your application has already been registered on another computer."?
  
  When you purchase the software, you are granted a license to use the software on a single computer. The registration process is designed to ensure compliance and but does allow for a change in hardware or updating of the operating system. Provided you haven't installed the software on more than one computer, you should not have a problem registering a new version.
  
  If however you have installed the software on more than one computer and you continue to update more than one computer, you'll definitely run into a problem as each computer has a unique ID and this ID is counted as a registration.
  If you need to use the software on more than one computer, you will need to purchase additional licenses.

Support:

Once you have purchased the product, a registration key will be sent to you via email within 24 hours! We promise what belongs you private, we will keep it as a secret. Any question, please fell free to contact .We will reply to you as soon as possible. Or chat with us on our live support program: